P111 Privacy Policy — Your Data, Our Responsibility

1 Introduction

This privacy policy ("Policy") sets out p111's position and commitment regarding data protection between the p111 platform ("p111", "we", "us") and each member ("you") who uses its services.

By using the p111 website or mobile app, you are considered to have agreed to this policy. Please take a moment to read it carefully.

2 What Data We Collect

P111 collects data in two ways: information you provide directly, and data collected automatically while you use the platform.

Directly Provided Information:

Automatically Collected Information:

• IP address and device information (operating system, browser).
• Time spent on the platform and pages visited.
• Gaming activity — bet amounts, outcomes, and timestamps.
• Cookies and similar tracking technologies (details below).

3 How We Use Your Data

P111 uses collected data solely for specific, legitimate purposes:

• Service Operations: Account creation, enabling gameplay, and processing transactions.
• Identity Verification: To ensure compliance with AML and KYC policies.
• Security Assurance: Fraud detection and account protection.
• Customer Support: Handling complaints and providing assistance.
• Legal Obligations: Compliance with regulatory authority guidelines.
• Platform Improvement: Analysis of user experience statistics.
• Contact: Important updates, security notices, and special offers (with your consent).

4 Who We Share Your Data With

P111 does not sell your data. However, limited information may be shared with trusted third parties in specific circumstances:

• Payment Provider: Only the information necessary to process transactions.
• Game Software Provider: Technical data required for game operation.
• Identity Verification Service: Third-party verifier for the KYC process.
• Legal Authorities: When required by a court order or regulatory obligation.
• Auditing Firm: To verify the platform's security and fairness.

In all such cases, third parties receive only the minimum necessary data and are bound by our data protection agreements.

5 Cookies & Tracking Technologies

P111 uses cookies to enhance your experience. Cookies are small text files stored in your browser that help the site recognize you.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

6 Our Security Measures

P111 employs multiple layers of security to protect your data:

• 256-bit SSL/TLS Encryption — All traffic is encrypted.
• Two-Factor Authentication (2FA) — Extra protection at login.
• Firewall & DDoS Protection — Prevention of unauthorized server access.
• Regular Security Audits — By third-party experts.
• Data Backup — Secure, encrypted backup systems.
• Access Control — Only authorized staff can access your data.

7 How Long Your Information Is Retained

P111 does not retain your data longer than necessary. The general policy is:

• Active Accounts: Data is retained for as long as the account remains active.
• Closed Accounts: Up to 5 years as required by legal obligations.
• Transaction Records: Up to 7 years as required by financial regulations.
• Support Conversations: Up to 2 years after resolution.
• Gaming Logs: For up to 3 years for dispute resolution purposes.

Once legal obligations are met, p111 regularly and securely deletes outdated and unnecessary data.

8 Your Rights Over Your Information

As a p111 member, you have several important rights over your personal data:

• Right of Access You may request to know what information we hold about you.
• Right to Rectification You may request corrections to any inaccurate or outdated information.
• Right to Erasure In certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing In certain cases, you may request that the processing of your data be restricted.
• Right to Data Portability You may request a copy of certain information in a machine-readable format.
• Right to Object You may object to your information being used for marketing communications.

9 Protection of Minors' Information

P111 strictly does not serve anyone under the age of 18 and does not knowingly collect their information.

If we become aware that a minor has created an account, that account will be immediately closed and all associated information will be deleted.

If parents believe their child has created an account on p111, please contact support immediately.

10 Changes to This Policy

P111 may update this privacy policy when necessary. Members will be notified of significant changes via email or through the platform.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend visiting this page periodically to stay informed.

11 Contact & Complaints

For any privacy-related questions, concerns, or complaints, reach out to p111 at:

• Live Chat: Click the support icon directly on the platform (24/7 in Bengali).
• Email: [email protected] — a dedicated address for all privacy-related requests.

We generally respond to your complaint within 7 business days. Complex matters may take up to 30 days, and we will keep you informed throughout.